LN
Lwazi N
1 reviews | Active since Apr 2017
05 Aug 2024, 12:30
Service not equal
Dear Sasol,
On Thursday, 01/08/2024, the petrol attendants at Nortmead were attending a white customer instead of me, as I had come first to pour the petrol. The tendency was not the first time it happened, and they are usually so slow to assist. I was forced to go and pour in the nearby Egen Garage. Regards Lwazi
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Sasol's replyOfficial
05 Aug 2024, 17:50Dear Lwazi,Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no:CS***
Call Description: The petrol attendants were attending a white customer instead of me, as I had come first to pour the petrol.Your request is currently processed and feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Call Description: The petrol attendants were attending a white customer instead of me, as I had come first to pour the petrol.Your request is currently processed and feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Best regards,
Sasol's reply05 Aug 2024, 17:50
Official
Dear Lwazi,Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no:CS***
Call Description: The petrol attendants were attending a white customer instead of me, as I had come first to pour the petrol.Your request is currently processed and feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Call Description: The petrol attendants were attending a white customer instead of me, as I had come first to pour the petrol.Your request is currently processed and feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Best regards,