RM
RIedim M

1 reviews | Active since Apr 2018

09 Jun 2021, 10:22

**** Service from attendants and owner

The Service at the filling station was terrible. The attendants were milling around - one was trying to chat up a female waiting for a ride. I went in asked the staff if it was perhaps change of shift and asked the tellers behind the till for the owners number. I generally find the managers side with the staff. Eventually the guy said I must speak to the manager for the owners number. I spoke to the owner Gerhard who said he will check his footage and get back to me. I am Still waiting 2 weeks later. If this is the owner no wonder the staff are so ****.

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Replies (1)
Sasol
Sasol's reply09 Jun 2021, 11:47
Official
Good morning Mr Mohamed,

Thank you for taking the time to submit your review.

As telephonically discussed, the complaint has been logged for Sasol R101, with reference number: 1.0.0.3.9.1.0.1.4

The complaint will be sent to our Retail Account Manager for further assistance

Kind regards
Sasol Queries and Complaints team