Service Breakdown

At the Sasol's Power Road filling station, there's a Petrol Attendant by the name Thabang, his customer service is disgusting to say the least, I've had to encounter service breakdown twice with him. At first he assisted customers he seemed to know, I kept waiting and waiting until I had to get out and tell him I came first than the customers he served. No apology provided, he went away and looked for someone to come and assist me. On the second count, about a week or so later, I was at the same filling station, this time around I was there to buy wood. I parked my car and went to pick up and pay for the wood, he came and started shouting at me, telling me to move my car somewhere else, telling me what if other cars came and wanted to pass, I told him him I was not obstructing anyone. As he went to and on, I asked him if my money wasn't good enough for this filling station, he said he didn't care, all he wanted was for me to move my car. I asked him his name, he lit a cigarette and told me his name. I complained about him later, and his manager told me he'd look up the footage for both days and would resolve the matter and inform me accordingly. To this day, I am yet to hear from them, Thabang's stinky attitude needs to be addressed.