KM
Kelsey M
1 reviews | Active since Dec 2017
03 Jan 2020, 14:33
Service
Shop staff inside the Meyerton Sasol are so helpful and friendly. Unfortunately, the petrol attendants sit in front of the store and stare at you before eventually getting up to serve you, even then they walk to you at such a slow pace and don't even greet.
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Replies (1)
Sasol's replyOfficial
03 Jan 2020, 14:47Good day Kelsey,
On behalf of Sasol, we would like to apologise for the service you received at one of our filling stations. Thank you for bringing this type of behavior to our attention. Your complaint has been logged and sent to the relevant Retail Account Manager. They will be in touch with you in due course.
Your reference number is ***.
Kind Regards
Quality, Incident and Complaints Management
On behalf of Sasol, we would like to apologise for the service you received at one of our filling stations. Thank you for bringing this type of behavior to our attention. Your complaint has been logged and sent to the relevant Retail Account Manager. They will be in touch with you in due course.
Your reference number is ***.
Kind Regards
Quality, Incident and Complaints Management
Sasol's reply03 Jan 2020, 14:47
Official
Good day Kelsey,
On behalf of Sasol, we would like to apologise for the service you received at one of our filling stations. Thank you for bringing this type of behavior to our attention. Your complaint has been logged and sent to the relevant Retail Account Manager. They will be in touch with you in due course.
Your reference number is ***.
Kind Regards
Quality, Incident and Complaints Management
On behalf of Sasol, we would like to apologise for the service you received at one of our filling stations. Thank you for bringing this type of behavior to our attention. Your complaint has been logged and sent to the relevant Retail Account Manager. They will be in touch with you in due course.
Your reference number is ***.
Kind Regards
Quality, Incident and Complaints Management