FM
Floyd M
1 reviews | Active since Oct 2018
06 Apr 2019, 08:31
Sasol Sunninghill: My Petrol Tank was not Filled
Hi
Sasol Square in Sunninghill. Between 17h30 & 18h00 (5th Apr 2019) I went to pour unleaded 95 for R50. The petrol attended made a mistake and it went up to R74.12. I gave the guy R50 plus an additional R14 for the blunder and he said he would top up for the R10 bucks remainder. Cool no hard feeling, we all make mistakes. My issue is when I was in Sandton City I realized that no petrol because my gauge had no change was still lying flat on E. Mind you I drive a dark blue Citi Golf (DZ 71 TR GP) and gauge with a mere 30 bucks. All I need is my petrol back. Please look into the matter, it can't be that 2 cars filled with an amount of R74.12. My car wasn't filled at all
Regards, Floyd More
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Sasol's replyOfficial
08 Apr 2019, 06:07Good morning
Thank you for your email. On behalf of Sasol, we apologise for the inconvenience caused.
Your complaint has been sent to the relevant Retail Territory Manager for assistance. The reference number is ***
Kind regards,
Quality, Incident and Complaints Management
Thank you for your email. On behalf of Sasol, we apologise for the inconvenience caused.
Your complaint has been sent to the relevant Retail Territory Manager for assistance. The reference number is ***
Kind regards,
Quality, Incident and Complaints Management
Sasol's reply08 Apr 2019, 06:07
Official
Good morning
Thank you for your email. On behalf of Sasol, we apologise for the inconvenience caused.
Your complaint has been sent to the relevant Retail Territory Manager for assistance. The reference number is ***
Kind regards,
Quality, Incident and Complaints Management
Thank you for your email. On behalf of Sasol, we apologise for the inconvenience caused.
Your complaint has been sent to the relevant Retail Territory Manager for assistance. The reference number is ***
Kind regards,
Quality, Incident and Complaints Management