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Stephen S

1 reviews | Active since Mar 2020

18 Jul 2022, 08:52

Sasol store coffee

Weak coffee for weary travellers

0
Replies (6)
Sasol
Sasol's reply18 Jul 2022, 15:16
Official
Dear Stephen

Thank you for your review

Kindly advise which Sasol store did you visit

We want to escalate your query
Regards
Sasol Queries & Enquiries

SS
Stephen S's update19 Jul 2022, 08:34
Reviewer Update
Sasol Randparkridge Cnr Beyers Naude Dr &, Chaplin Ave, Randpark Ridge
SS
Stephen S's update19 Jul 2022, 08:36
Reviewer Update
... but it is not the first time I have had Sasol (weak) coffee - I did not take the time to complain before.
But thanks for responding.
Sasol
Sasol's reply19 Jul 2022, 14:26
Official
Dear Sir/ Madam

Your email has been successfully logged with the Sasol Contact Centre.

Reference no:  WO***

Description: Their coffee is weak Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries

SS
Stephen S's update21 Jul 2022, 05:24
Reviewer Update
Call received to apologise - thanks for the effort. Not sure if the coffee is stronger, but willing to try again.
Sasol
Sasol's reply21 Jul 2022, 15:13
Official
Dear Stephen

Thank you for the feedback

We will close the call in the meantime

Regards,
Sasol Queries Team