Sasol rewards still unusable
Lots of advertising about how rewards have become somewhat useful after being pretty much useless till now. However try registering on the app or the website. Broken.
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Replies (4)
Sasol's replyOfficial
23 Oct 2024, 08:37Customer had issues when trying to register, it kept on rejecting the email. And the website took long to open. Customer is now sorted
Sasol's reply23 Oct 2024, 08:37
Official
Customer had issues when trying to register, it kept on rejecting the email. And the website took long to open. Customer is now sorted
's updateReviewer Update
23 Oct 2024, 09:01Well actually not. Still cannot login from cellphone, only works from laptop using my mobile number. If i try to complete my profile by adding my email address I just get errors when entering the OTP. Bought a voucher, but would have to take my laptop to the restaurant to redeem it! Not very useful.
's update23 Oct 2024, 09:01
Reviewer Update
Well actually not. Still cannot login from cellphone, only works from laptop using my mobile number. If i try to complete my profile by adding my email address I just get errors when entering the OTP. Bought a voucher, but would have to take my laptop to the restaurant to redeem it! Not very useful.
Sasol's replyOfficial
24 Oct 2024, 08:39Dear Stephan,Your query has been successfully logged with the Sasol Contact Centre and escalated to Sasol Rewards Team.
Feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Sasol's reply24 Oct 2024, 08:39
Official
Dear Stephan,Your query has been successfully logged with the Sasol Contact Centre and escalated to Sasol Rewards Team.
Feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
's updateReviewer Update
25 Oct 2024, 12:06Now get an email saying "case closed". No resolution no action. Very disappointing.
's update25 Oct 2024, 12:06
Reviewer Update
Now get an email saying "case closed". No resolution no action. Very disappointing.