EJ
Ettienne J

1 reviews | Active since Feb 2025

15 Aug 2025, 11:29

SASOL Rewards? Just go to Total...

SASOL Rewards call center must be one of the worst in the universe. I have been trying for MONTHS (at least 15 attempts) to get them to change my cell number on their system so that I can use my reward points. I might as well try to empty a bucket with a tea strainer...

0
Replies (2)
Sasol
Sasol's reply18 Aug 2025, 08:00
Official
Dear Ettienne,Your query has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: Change of the contact numbersPlease kindly provide us with the cell phone number that you want to change to and old cell phone number if you still remember it. 
We will escalate your query to our Sasol Rewards help desk superiorsRegards,
Sasol Queries and Complaints Team
Sasol
Sasol's reply18 Aug 2025, 15:24
Official
Dear Ettienne
Please note that your number has been changed to *** 
Regards,
Sasol Queries Team