Sasol rewards is a ****

Item: Sasol
Rating: 1
Author: Tiffany J

Sasol rewards is a ****. I've called over 5 times to update my cell number so I can use my points. It's still not been done. Mind you, there call centre us not a toll free line, all my airtime. The consultants also work from home and use that as the reason why one can't speak to a supervisor or manager. I've even emailed them, no response. A complete ****.

Helpful (0)

Replies (2)

Sasol's replyOfficial

06 Nov 2025, 13:33

Good dayYour email has been received, and your query has been successfully logged with the Sasol Contact Centre.Reference no: Change of cellphone still not done
Call Description: CS***
You email has been forwarded to Sasol rewards help desk for the Manager to assist.

Regards,Sasol Queries and Complaints Team

Sasol's reply06 Nov 2025, 13:33

Official

Sasol's replyOfficial

06 Nov 2025, 15:38

Good day Tiffany

Please confirm if your number was changed, we received confirmation that it has been changed

Regards
Sasol queries team

Sasol's reply06 Nov 2025, 15:38

Official

Good day Tiffany

Please confirm if your number was changed, we received confirmation that it has been changed

Regards
Sasol queries team