KM
Katekani M
1 reviews | Active since Sept 2024
11 Sept 2024, 06:09
Sasol Rewards
Called the sasol rewards team to assist me as I have changed my phone number and I have points to be redeemed , I was told they will give me a callback and they do not have a reference number , that is clear brushing me off I think I should throw away that card and stop using Sasol
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Sasol's replyOfficial
11 Sept 2024, 07:05Dear Katekani,
Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: The consultant told me straight to my face there is no refYour complaint is currently processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: The consultant told me straight to my face there is no refYour complaint is currently processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Sasol's reply11 Sept 2024, 07:05
Official
Dear Katekani,
Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: The consultant told me straight to my face there is no refYour complaint is currently processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: The consultant told me straight to my face there is no refYour complaint is currently processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team