WB
Wilna-Truda Blignaut

1 reviews | Active since Oct 2014

21 Nov 2022, 08:50

Sasol Rewards Card

This review has nothing to do with Sasol Filling Stations, but with Sasol Head Office that has to handle customer issues and supply acceptable feedback. The service receive from Sasol Filling Stations are excellent. I can not complain. The pump attendants are always friendly and helpful.

But given my issue regarding the Rewards Card that I posted last week - I am still waiting for Sasol Head Office to respond to my query and offer me an explanation as to how I could have a Rewards card in my possession that I registered upon receipt, but the same card / number is being used by a person living miles away from me.

I am still waiting Sasol.....

0
Replies (1)
Sasol
Sasol's reply21 Nov 2022, 10:09
Official
Dear Wilna-Trida

Thank you for your review

Your email has been successfully logged with the Sasol Contact Centre.

Reference no:  WO***

Description: Customer wants to know how is possible that they have card on them but someone is using the points

Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries