SASOL rewards call center sucks

when i join Sasol rewards program they explain to me how it does work and also they state that the is a transactional list if i want to view or manage my monthly transactions, i ask if the transactional i will be able to download it they stated that i can screen grap and download it, the question was based on that i must submit the invoice to sars when i do my tax returns this was also based that if i lost my receipts i can used the lis,

since last year July i have been calling sasol rewards call center at first they told me i need to go to any sasol garage they will be able to assist me in which i did but at the garage they told me the call center was supposed to assist me ,this keep on happening until early November where i was requested to send an email to '***' and again i called them to state that i have sent it they said will get to me that did not happen on the 23 November when i call again they told me to resend the email they dont have the email on the system, again the was no respond again i send another email on the 6th of December again the was no respond on the 21 of December i called them they took my details stating they will forward them to their Head office and i will receive a call from them up to day i never received those calls , all i wanted was my transactional list from 1 March 2022 to 28 February 2023

sasol card number: ***