CE
Cindy E
1 reviews | Active since Jun 2017
09 Feb 2024, 14:08
Sasol Rewards
My Sasol rewards card has been blocked since last year..... Trying to unblock it now for the last 2 weeks and everytime i go the manager as Sasol ive been told to wait 24hours and this is now week 2. Wasting petrol and airtame to sort this out I want a manager or boss to call me and sort this **** out...... The manager at Sasol East London were so nice helping me but it just doesnt get un blocked we've been sending emails and calling and then just nothing happens
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Sasol's replyOfficial
12 Feb 2024, 09:29 Dear Cindy, This email has reference to complaint no: CS*** Description: Sasol Rewards - Card blocked and struggling to get it unblocked
Please note that I attempted to call you a few times this morning on contact number ***, however I was not able to reach you. Kindly advise when would be a suitable time to contact you. I have also sent you an email requesting for more information regarding your complaint.
Regards
Sasol Queries & Enquiries Team
Please note that I attempted to call you a few times this morning on contact number ***, however I was not able to reach you. Kindly advise when would be a suitable time to contact you. I have also sent you an email requesting for more information regarding your complaint.
Regards
Sasol Queries & Enquiries Team
Sasol's reply12 Feb 2024, 09:29
Official
Dear Cindy, This email has reference to complaint no: CS*** Description: Sasol Rewards - Card blocked and struggling to get it unblocked
Please note that I attempted to call you a few times this morning on contact number ***, however I was not able to reach you. Kindly advise when would be a suitable time to contact you. I have also sent you an email requesting for more information regarding your complaint.
Regards
Sasol Queries & Enquiries Team
Please note that I attempted to call you a few times this morning on contact number ***, however I was not able to reach you. Kindly advise when would be a suitable time to contact you. I have also sent you an email requesting for more information regarding your complaint.
Regards
Sasol Queries & Enquiries Team