JL
Jacques L
1 reviews | Active since Feb 2026
22 Feb 2026, 22:37
Sasol reward card ***** involving Takealot vouhers
There's been 2 TAKEALOT vouchers purchased from the points on my SASAOL rewards Card. In both cases I did not authorize the transaction. I did report this to SASOL on 4 February 2026 and the same thing happened again. I am not sure if any other customers might have had the same thing happen to them. I
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Sasol's replyOfficial
23 Feb 2026, 09:25Dear Jacques
Please send email with below details to Sasol rewards help desk.
Email ***
Please contact for follow up ***(option 2, option 1, option 1),.
- Customer & Account Details
- Full name and surname
- Sasol Rewards account number
- ID number (as per verification process)
- Contact details (mobile number and email address)
- Unauthorised Voucher Details
- Voucher name & voucher value received from the SMS
- Date and time the voucher was redeemed (as reflected on the account)
- Number of vouchers affected
Regards
Sasol queries team
Sasol's reply23 Feb 2026, 09:25
Official
Dear Jacques
Please send email with below details to Sasol rewards help desk.
Email ***
Please contact for follow up ***(option 2, option 1, option 1),.
- Customer & Account Details
- Full name and surname
- Sasol Rewards account number
- ID number (as per verification process)
- Contact details (mobile number and email address)
- Unauthorised Voucher Details
- Voucher name & voucher value received from the SMS
- Date and time the voucher was redeemed (as reflected on the account)
- Number of vouchers affected
Regards
Sasol queries team