tM
tebogo M
1 reviews | Active since Sept 2023
23 Jun 2024, 12:10
Sasol Protea Glen
I went to redeem my rewards card at sasol protea glen as a result the card had point but their system had not send me h otp their solution was to drain my vehicle that petrol I was humiliated by this Hloniphani the attendant and he's manager were very rude I was treated like a ******** but I was trying to use their sasal reward card
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Sasol's replyOfficial
24 Jun 2024, 09:25Dear Tebogo,
Your email has been received and your query has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: Rewards System did not send OTP. Petrol attendant(Hloniphani) resort to drained out petrol and the manager was very rude in the process
Your request is currently processed and feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Your email has been received and your query has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: Rewards System did not send OTP. Petrol attendant(Hloniphani) resort to drained out petrol and the manager was very rude in the process
Your request is currently processed and feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Best regards,
Sasol's reply24 Jun 2024, 09:25
Official
Dear Tebogo,
Your email has been received and your query has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: Rewards System did not send OTP. Petrol attendant(Hloniphani) resort to drained out petrol and the manager was very rude in the process
Your request is currently processed and feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Your email has been received and your query has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: Rewards System did not send OTP. Petrol attendant(Hloniphani) resort to drained out petrol and the manager was very rude in the process
Your request is currently processed and feedback will be provided as soon as possible.Regards,
Sasol Queries and Complaints Team
Best regards,