DT
David T
1 reviews | Active since Nov 2024
10 Nov 2024, 19:24
Sasol Olivedale Daylight *******
On the 10/11/2024 at around 13:18 PM I filled up my car at Sasol Olivedale with diesel. My car has a 55L tank and this can be proven with my cars diagnostic tool as well as the manufacturer specifications. All previous fill ups at other stations I could never exceed 50L when doing a full tank when empty. However, today when filling up at Sasol Olivedale P03, I was charged for 59.14L at the pump! This is impossible and clearly a problem either with the pump or a deliberate **** to charge motorists for extra liters of fuel.
I need this problem to be investigated, rectified, and properly compensated. I've got the sales receipt and can email it to whoever does the investigation.
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Replies (1)Sasol's replyOfficial
11 Nov 2024, 06:51 Dear David
Your Hello Peter review has been received and your complaint has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Call Description: Sasol Olivedale Day Light *****
Your complaint is currently being processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Your Hello Peter review has been received and your complaint has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Call Description: Sasol Olivedale Day Light *****
Your complaint is currently being processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Sasol's reply11 Nov 2024, 06:51
Official
Dear David
Your Hello Peter review has been received and your complaint has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Call Description: Sasol Olivedale Day Light *****
Your complaint is currently being processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Your Hello Peter review has been received and your complaint has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Call Description: Sasol Olivedale Day Light *****
Your complaint is currently being processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
