DT
David T

1 reviews | Active since Nov 2024

10 Nov 2024, 19:24

Sasol Olivedale Daylight *******

On the 10/11/2024 at around 13:18 PM I filled up my car at Sasol Olivedale with diesel. My car has a 55L tank and this can be proven with my cars diagnostic tool as well as the manufacturer specifications. All previous fill ups at other stations I could never exceed 50L when doing a full tank when empty. However, today when filling up at Sasol Olivedale P03, I was charged for 59.14L at the pump! This is impossible and clearly a problem either with the pump or a deliberate **** to charge motorists for extra liters of fuel.

I need this problem to be investigated, rectified, and properly compensated. I've got the sales receipt and can email it to whoever does the investigation.

0
Replies (1)
Sasol
Sasol's reply11 Nov 2024, 06:51
Official
 Dear David
Your Hello Peter review has been received and your complaint has been successfully logged with the Sasol Contact Centre.   
 Reference no:  CS***

Call Description:   Sasol Olivedale Day Light ***** 

Your complaint is currently being processed, and feedback will be provided as soon as possible. 

Regards,
Sasol Queries and Complaints Team