AS
Annemarie S

1 reviews | Active since Apr 2015

15 Jun 2015, 15:11

Sasol, not a delight!! Pathetic!!

We went to the Sasol garage (trading as Atlas road motors) on Atlas road, Beyers Park at 18:30 on Friday 12 June. My husband went in to buy cigarettes and came out with none... The staff told him that although the packets of Winston blue clearly displays in red print, on the box that the price is R25-00, the owner instructed them to sell it for R26-00. I went inside and confirmed this with the staff behind the counter and asked for the owners number. They gave me a previous slip printout with all the details. They were unnecessarily put in a situation where they are forced to do something *********. Price advertised is the price to pay. I am not *****ing about R1-00... wrong is wrong!!! We moved to the area in January and have only been filling up our cars at this service station, as it is close to home. Have also bought in the shop before. We will sure as hell not be going there anymore as we are now wondering about the rest of the pricing...

0
Replies (1)
Sasol
Sasol's reply23 Jul 2015, 13:25
Official
Hello ami.sandow,

Hello Annemarie

We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.

Regards
SAE Contact Centre
***