Sasol Mozart carwash

I received a call this morning for the first time this morning from SASOL Mozart (Kobus) ever since I called him on the 8th of November. He told me that i asked their staff to check and told me that they couldn’t find it on the day. This is lie since i have not spoken to anyone about my missing / ****** disc but Kobus the following day, I only realized that my disc was ****** or removed later when I was home and called Kobus the following day early in the morning (Monday). Are they perhaps confusing me with someone that the disc was also removed or ******. I am now worried if there is perhaps a syndicate in his car wash *****ing car disc for whatever the reason. Kobus only cares about what he is getting told by his staff and he is very difficult to talk to as he doesn’t really want to listen to what i am saying. I have sent him to double check the lies that his staff have told him that I have asked them to check for the disc on the day as i have not spoken to any of his staff members about the missing or ****** disc. By the way i came to the car wash with my friend and he can be a witness if needs. You can also review your CCTV. I don’t know why SASOL Mozart is disrespecting me as a client. Kobus doesn’t seem to be someone that wants to listen properly to what I am saying. I will suggest that you get someone else to mediate this process. You are welcome to ask him for the telephonic record if the line is recorded and you will hear for yourself.