SASOL MAITLAND Management

Appalling service received from the manager of Sasol Maitland in Cape Town, Shereen Ahmad. On Sunday at 18:21, I filled up my tank with petrol. The attendant Ishmael charged me R8790.00 instead of the R879.00 which was the actual cost of the fuel. I have since gone back to the Filling station to query this. The manager advised me that she would keep me updated and that she was waiting on the money to be banked on their end. With all the proof in the world even showing me a statement extracted from their system. She couldnt refund me on the spot. She said that she would keep me updated and assured me that the money would be refunded today. She has not kept me updated with the status of the clearance or issue at hand. Instead she has shown me attitude and disinterest at the situation at hand. Can someone from your head office please look into this matter as well as your review your companies refunds policy as this is clearly not working for you nor us as the customer. I swear because of the service received from this fueling station, I am now boycotting this particular station.