Sasol Magpie winner

Item: Sasol
Rating: 1
Author: Imo R

Magpie Winner

On the 19th of Dec 2025 I have received a notification form Sasol's communication colleagues that I have won a voucher and issued them with all the required documents. It is now nearly 2 months down the line and the excuses are that they are still busy with auditing. Why 1st inform us that we have won and then only you decide to run audits ? Why should we contact your rewards redemption dept , they should contact us, not even your communication dept could give a time frame yesterday when I called them.

Helpful (0)

Replies (3)

Sasol's replyOfficial

10 Feb 2026, 10:34

Good day Imo

Your Hello Peter review has been received and your complaint has been successfully logged with the Sasol Contact Centre.

Reference no: CS***

Call Description: Sasol Magpie winner

Your complaint is currently being processed and feedback will be provided as soon as possible.

Regards,
Sasol Queries and Complaints Team

Sasol's reply10 Feb 2026, 10:34

Official

Imo R's updateReviewer Update

11 Feb 2026, 14:30

Good day , I have finally received my voucher.

Thank you

Best Regards

Imo R's update11 Feb 2026, 14:30

Reviewer Update

Good day , I have finally received my voucher.

Thank you

Best Regards

Sasol's replyOfficial

11 Feb 2026, 14:38

Good day Imo,

I am pleased to hear that you have successfully received your voucher. With this confirmation, I will now proceed to close the case on my side.Please enjoy your voucher, and thank you for your continued support of Sasol and the rewards program.
Regards
Sasol Queries team

Sasol's reply11 Feb 2026, 14:38

Official