AL
Andre L

1 reviews | Active since Jun 2020

24 Jun 2020, 15:28

Sasol Kngs Newcastle KZN

After visiting Sasol for a routine check to check the water, the cap wasn't put back on and the engine seized.This happened in Feb at the Sasol Kigs in Newcastle. It is now end of June and the car is still not properly fixed for they won't take ownership of what they did and how it affects my work which is travelling. How disappointed I am and will never support them again.

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Replies (1)
Sasol
Sasol's reply25 Jun 2020, 11:51
Official
 Good Day Andre,

Kindly note that your complaint has been logged and sent to the retail account manager of the site for further investigation and feedback..

Reference number: 1.0.0.3.7.9.5.2.8

Regards,

Quality, Incident and Complaints Management