TMTC
Tebogo Moses Talo Chuene

1 reviews | Active since Jan 2020

19 Feb 2024, 09:44

Sasol Garage Main Reef Springs Kings

My name is Tebogo... This morning as I arrive at the petrol ⛽️ station I specifically ask the Petrol attendance to put R200 Unleaded 95 for R200 will pay R100 cash and R100 swipe, the Petrol attendance then decided to put R300.00 I'm was not okay with this as I had R200.00 Now what pist me more is the attitude and lack of accountability, the rudeness was on another level,mind my kids in the car and becoming late for school, now the manager come which I feel it was pointless he barely said a thing, both wanted me to pay for Petrol I didn't ask for. The petrol attendance name is SOLOMON, I feel this kind of mistakes cost us and many more customers might be experiencing such, which is unfair to us. Now the garage/petrol station making their mistake mine and I'm liable to pay the petrol ⛽️ I didn't ask for...

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Replies (1)
Sasol
Sasol's reply20 Feb 2024, 09:14
Official
Dear Tebogo, This email has reference to complaint no:  CS***  Description:    Customer requested attendant to fill up R200 ULP95, attendant dispensed R300 instead. - Sasol Kingsway

Your Complaint is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries Team