NH
Nomhle H

1 reviews | Active since Jan 2014

16 Jun 2024, 21:02

Sasol Garage Groblerpark, Roodepoort

I had the worse experience at the Sasol filling station based at Glober park, Roodepoort. I was assisted by an attendant Amos Mate who states he poured petrol in the car however the gage didn’t move , I went back to the filling station advising of the situation however they advised that they can’t assist me as they did what they were suppose to do and that should return the the following day for assistance. I asked how do I leave with a vehicle that has no petrol but lol they could do is hang up on me with other attendants.

Another customer who witnessed the the incident attested that the customer service at that garage has always been pathetic.

0
Replies (1)
Sasol
Sasol's reply18 Jun 2024, 08:09
Official
Dear Nomhle Your complaint has been successfully logged with the Sasol Contact Centre.  Reference no: CS*** Description: Worst service from Petrol attendant - Sasol Grobler Park  Your complaint is currently being processed and feedback will be provided as soon as possible. 

Regards
Sasol Queries team.