VM
Vincent M
1 reviews | Active since Apr 2015
11 Apr 2021, 14:27
Sasol garage car wash (CUT) sucks
On Friday I went to Sasol garage car wash (next to Cut technikon in Bloemfontein) . And I took my car in for casr wash. It was not properly washed and I complained to the supervisor by the name of Thabang. He refused to help me. I wl never wash my car there
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Replies (2)
Sasol's replyOfficial
12 Apr 2021, 09:04Good day Vincent,
Thank you for taking the time to submit your review.
On behalf of Sasol, we do apologise for such service rendered to you
Your complaint has been logged, with reference number 1.0.0.3.8.9.1.2.0, and has been sent to our Retail Account Manager for assistance
Kind regards
Sasol Queries and Complaints team
Thank you for taking the time to submit your review.
On behalf of Sasol, we do apologise for such service rendered to you
Your complaint has been logged, with reference number 1.0.0.3.8.9.1.2.0, and has been sent to our Retail Account Manager for assistance
Kind regards
Sasol Queries and Complaints team
Sasol's reply12 Apr 2021, 09:04
Official
Good day Vincent,
Thank you for taking the time to submit your review.
On behalf of Sasol, we do apologise for such service rendered to you
Your complaint has been logged, with reference number 1.0.0.3.8.9.1.2.0, and has been sent to our Retail Account Manager for assistance
Kind regards
Sasol Queries and Complaints team
Thank you for taking the time to submit your review.
On behalf of Sasol, we do apologise for such service rendered to you
Your complaint has been logged, with reference number 1.0.0.3.8.9.1.2.0, and has been sent to our Retail Account Manager for assistance
Kind regards
Sasol Queries and Complaints team
VM
Vincent M's updateReviewer Update
12 Apr 2021, 09:58I received a call from the owner of Sasol Garage. He assured me he will deal with the problem and apologized. I will be getting my free car wash next time I'm in Bloemfontein. Thank you again Mr Kobus. ????
VM
Vincent M's update12 Apr 2021, 09:58
Reviewer Update
I received a call from the owner of Sasol Garage. He assured me he will deal with the problem and apologized. I will be getting my free car wash next time I'm in Bloemfontein. Thank you again Mr Kobus. ????