Sasol - Dartfield Road, Strathavon/Kramerville
<p>I've been going to this garage forever!</p> <p>Philip the petrol attendent is super at his job and always makes sure everything is checked on my car.</p> <p>Now, i leave my house at 5.30am in order to get to Sandton at a reasonable time... but traffic is a nightmare, so i usually arrive at Sasol at roughly 6.50am. </p> <p>This is super peak time, very busy with people on their way to the office stopping for a quick coffee or a nice ****</p> <p><br />Shift Change with Night shift seems to be scheduled for 7am. For the life of me i can't see why (probably because the managers does not want to get out of bed to early) but for me and if it was my business, i would do the shift change at 6am, that way there is sufficient cashiers to attend to all the customers and not build up a cue of plus minus 20 people getting very irratated because they have to do a shift change at 7am!!!!! Seriously. Be more productive and change shift change to 6am, that way you won't have any customers walking out fuming!!!</p> <p>This morning i insisted on a new cup of coffee, because, you stand and wait in that **** cue so long that by the time you get to collect your coffee, it's gotten cold and the frothy lovely bit is gone... </p> <p>and.... now, why would Sasol be offering 2 x snack pies with a coke for R21.90, but, there is never a selection of pies, only pie available is bobotie! If you ask the staff why there is no other kinds, they say they are waiting for delivery. Now, management needs to step up to the game and start husseling. Make sure your orders gets delivered!!!!</p> <p> </p> <p>Please, this is unacceptable! If it wasn't for the good coffee and Philip, then you guys would never see me again! All i ask, plan the morning shift change better!!!!</p>
We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
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We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
***
We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
***
We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
***
