JR
Johannes R
1 reviews | Active since Oct 2012
11 Apr 2019, 17:23
SASOL BOLLARD DANGER
Customers should be extremely careful when stopping at the petrol pumps of what can be assumed not only this SASOL dealer but probably all of them. The safety bollards at both ends of the refueling islands are projecting well beyond the island width which increases the danger of bumping against. This is not the case at any other fuel station. SASOL is unapproachable, your damage is your damage.
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Sasol's replyOfficial
12 Apr 2019, 06:10Good morning Johannes,
Thank you for your email. On behalf of Sasol, we sincerely apologise for your experience.
In order for me to escalate the above matter, could you please provide the name of the Service station you were at?
Kind regards
Quality, Incident and Complaints Management
Thank you for your email. On behalf of Sasol, we sincerely apologise for your experience.
In order for me to escalate the above matter, could you please provide the name of the Service station you were at?
Kind regards
Quality, Incident and Complaints Management
Sasol's reply12 Apr 2019, 06:10
Official
Good morning Johannes,
Thank you for your email. On behalf of Sasol, we sincerely apologise for your experience.
In order for me to escalate the above matter, could you please provide the name of the Service station you were at?
Kind regards
Quality, Incident and Complaints Management
Thank you for your email. On behalf of Sasol, we sincerely apologise for your experience.
In order for me to escalate the above matter, could you please provide the name of the Service station you were at?
Kind regards
Quality, Incident and Complaints Management