bB
banjiexcel B
1 reviews | Active since Jul 2022
06 Sept 2024, 20:45
Rude Petrol attendant name “Benz”
I had a disappointing experience at Sasol Mozart, Honeydew Ridge on 6th September 2024 at around 7pm to 8pm. The attendant called " BENZ "was verbally rude, which made me feel disrespected and uncomfortable. I hope the company will take steps to ensure customers receive a more respectful experience in the future." And the so called attendant should avoid my car if he still work there when next I come.
Helpful (0)
Replies (1)0
Replies (1)Sasol's replyOfficial
09 Sept 2024, 06:56Dear Benjamin,
Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: Worst service ever from attendant Benz. I will not patronize againYour request is currently processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: Worst service ever from attendant Benz. I will not patronize againYour request is currently processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Sasol's reply09 Sept 2024, 06:56
Official
Dear Benjamin,
Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: Worst service ever from attendant Benz. I will not patronize againYour request is currently processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: Worst service ever from attendant Benz. I will not patronize againYour request is currently processed, and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
