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banjiexcel B

1 reviews | Active since Jul 2022

06 Sept 2024, 20:45

Rude Petrol attendant name “Benz”

I had a disappointing experience at Sasol Mozart, Honeydew Ridge on 6th September 2024 at around 7pm to 8pm. The attendant called " BENZ "was verbally rude, which made me feel disrespected and uncomfortable. I hope the company will take steps to ensure customers receive a more respectful experience in the future." And the so called attendant should avoid my car if he still work there when next I come.

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Replies (1)
Sasol
Sasol's reply09 Sept 2024, 06:56
Official
Dear Benjamin,

Your complaint has been received and has been successfully logged with the Sasol Contact Centre.Reference no:  CS***
Call Description:   Worst service ever from attendant Benz. I will not patronize againYour request is currently processed, and feedback will be provided as soon as possible.

Regards,
Sasol Queries and Complaints Team