1 reviews | Active since Nov 2015
Rude petrol attendant
This morning I was filling up at the Sasol in Hatfield because petrol is apparently going up tomorrow. When I get to the garage I asked for 95 and just told the attendant to fill it up because I was not sure of the amount as I had poured some petrol yesterday. As he is filling up, the airlock in the petrol tank kicks and I tell him through the open window that if its full he must leave it. I say it 3 times and in all 3 times he is looking down and I figured he didn't hear me. I shout loader and say hello and that's when he looks up and I repeat again that if its full he must leave it and as I say this he is still forcing petrol into the tank. He finally closes the cap of the car tank and comes around the car. I ask him why he didn't stop filling up when I asked him to and he says he was looking up at me the whole time and I didn't say anything. I asked him why then did I have to repeat myself so many times and did he not hear the airlock kick when he was filling up. He starts going off on me and telling me that I am always like this and I always do this and mind you, this is the first time in a lot of months that I asked for a full tank without specifying an amount (my receipts and bank statements will prove this). The next thing he says that all the attendants don't want to serve me because I am rude. All this time I am shocked because I had never experienced it and I did not think that asking him to stop forcing petrol into my car would be such a big issue. I am hurt and disappointed in this morning's experience. The sad thing is that I have been filling up regularly at that garage for the past 3 years and this is the first time I have felt so humiliated for trying to protect my asset, worse, I am still talking to the guy and he just walks away muttering on and everyone is looking on in shock, including me... The attitude that that man gave me was bad I ended up asking him why he is so moody and taking it out on me but he made me feel like I was the one who made him that way. Now I am terrified to go back to that garage...
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
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We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
***
