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Amanda N

1 reviews | Active since Jun 2022

24 Jun 2022, 03:56

Rewards program not at all garages, rewards not claimed

you've introduced this rewards system and I'm not impressed that ONE particular sasol in Joburg in front of China mall (Amalgam) doesn't have that program...and mind you, I poured full tank on two cars. I want my points yoh. How can some garages not have it in Joburg and this thing reached small towns in Limpopo?

I sent a tweet with no reply on this matter @amanda2fit_ on 17 May 2022, poured on 15 May 2022 @ 15:10

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Replies (4)
Sasol
Sasol's reply24 Jun 2022, 09:31
Official
Dear Amanda

Thank you for your review

Kindly note that not all Sasol sites are participating sites, we are still at roll out phase

For you to be posted on the sites that are participating go to www.sasolrewards.co.za

which Sasol garage did you refill so that we can check for you if is the participating site or not(Should be written on your slip)

Regards,
Sasol Queries & Enquiries
AN
Amanda N's update24 Jun 2022, 09:51
Reviewer Update
Sasol Amalgam
AN
Amanda N's update24 Jun 2022, 09:52
Reviewer Update
I spent R2353.45 on petrol, I'll like my points
My card number is ***
Sasol
Sasol's reply24 Jun 2022, 14:29
Official
Dear Sir/ Madam

Thank you for your review

Your email has been successfully logged with the Sasol Contact Centre.

Kindly note that Sasol Minty's Amalgam is not a Sasol Rewards Participating site

Reference no: WO***

Description: Customer Refilled at Non Sasol Rewards Participating site and Request to get the points We have sent your request to Sasol Rewards card Team to see if they will be able to assist and feedback will communicated to you as soon as possible.
Regards
Sasol Queries & Enquiries