PW
Patrick W
1 reviews | Active since Jul 2015
25 Dec 2020, 09:41
******s and bad service
As allways we complain about the ladies working at Sasol Petrol Station in Kroonstad but management does not want to do anything about this problem. Thry ******s and totally lack customer service. On 24.12.2020 I received just again such service that I totally lost myself and the outcome was that a Police case was opened against me.
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Replies (2)
Sasol's replyOfficial
08 Apr 2021, 11:03Good day Patrick,
Thank you for taking the time to submit your review.
I have attempted to make contact with you on the contact details listed in this review, however there was no answer. I have also sent you an email.
Could you kindly provide the name of the Sasol service station you visited so we may log this complaint and send it through to our Retail Account Manager to investigate and assist.
Kind regards
Sasol Queries and Complaints team
Thank you for taking the time to submit your review.
I have attempted to make contact with you on the contact details listed in this review, however there was no answer. I have also sent you an email.
Could you kindly provide the name of the Sasol service station you visited so we may log this complaint and send it through to our Retail Account Manager to investigate and assist.
Kind regards
Sasol Queries and Complaints team
Sasol's reply08 Apr 2021, 11:03
Official
Good day Patrick,
Thank you for taking the time to submit your review.
I have attempted to make contact with you on the contact details listed in this review, however there was no answer. I have also sent you an email.
Could you kindly provide the name of the Sasol service station you visited so we may log this complaint and send it through to our Retail Account Manager to investigate and assist.
Kind regards
Sasol Queries and Complaints team
Thank you for taking the time to submit your review.
I have attempted to make contact with you on the contact details listed in this review, however there was no answer. I have also sent you an email.
Could you kindly provide the name of the Sasol service station you visited so we may log this complaint and send it through to our Retail Account Manager to investigate and assist.
Kind regards
Sasol Queries and Complaints team
Sasol's replyOfficial
12 Apr 2021, 08:43Good morning Patrick
As per our discussion via email, your complaint has been logged, with reference number 1.0.0.3.8.9.1.1.8.
It has been sent to our Retail Account Manager for assistance
Kind regards
Sasol Queries and Complaints team
As per our discussion via email, your complaint has been logged, with reference number 1.0.0.3.8.9.1.1.8.
It has been sent to our Retail Account Manager for assistance
Kind regards
Sasol Queries and Complaints team
Sasol's reply12 Apr 2021, 08:43
Official
Good morning Patrick
As per our discussion via email, your complaint has been logged, with reference number 1.0.0.3.8.9.1.1.8.
It has been sent to our Retail Account Manager for assistance
Kind regards
Sasol Queries and Complaints team
As per our discussion via email, your complaint has been logged, with reference number 1.0.0.3.8.9.1.1.8.
It has been sent to our Retail Account Manager for assistance
Kind regards
Sasol Queries and Complaints team