MM
Marinda M
1 reviews | Active since Jul 2011
02 Feb 2016, 09:38
Poor service - petrol attendant
Good day<br> <br> I would like to inform you of the poor service I got from a SASOL petrol attendant in Meiring Naude Road, opposite the CSIR, I filled up my car's tank recently. Standard good service/practice is to ask if the oil and water can be checked, windscreen wash and tyre pumping.<br> <br> When the petrol attendant approach me, I told him what petrol to fill up my car and the only thing he asked was to check water and oil. Nothing of tyre pumping or even if he can clean the windscreen. His attitude was basically to 'help and get rid of the customer asap'.<br> <br> If I am not mistaken, the attendant's name is either Willem or William. <br> <br> Thank you
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Replies (1)Sasol's replyOfficial
02 Feb 2016, 09:49Hello Peany,
We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
***
We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
***
Sasol's reply02 Feb 2016, 09:49
Official
Hello Peany,
We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
***
We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.
Regards
SAE Contact Centre
***
