1 reviews | Active since Feb 2018
Poor service and bad attitude
I am severely disppointed in the poor service I have recieved at Sasol East Rand mall located in North Rand road. This is the main petrol station where I put petrol once a week. When I ask for assistance regarding water or tyre pressure there are always snide remarks being made by their petrol attendants. On Saturday 10 February 2018 I was refused air pressure for my tyres and water for my radiator as they said they cant help if I dont put petrol. They didnt even want to assist me in that regard. There was no manager available to resolve the matter. I once did report the snide remarks made by attendants and it seems now that I am being victimised for reporting bad attitude and poor service.
Hello
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
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Hello
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
***
