1 reviews | Active since Feb 2015
Poor Service and Bad Attitude
Good Day<br> On 22 February 2015, 06h30. We went to fill the car at the Sasol Garage in Lephalale. On arrival the attendant came to assist with no haste and a bad attitude. We started washing the window of the vehicle, when we ask the attendant why there is no soap in the water he just said there is no soap available. All the other attendants was sitting and standing at the other side busy mocking us. When we requested to see the manager they were just laughing at us. At last we saw the Manager or as he said: \I am the supervisor."He just said he can't do anything about it. at turned around. When we left the other attendants were still mocking him and whistling to him. He stopped and requested from them who it was and they were just laughing at him. He again went to the supervisor and still he just had a no care attitude. <br> Can't believe that the service is so bad and that the Management can let employees talk to customers as they want to. I can't believe that Sasol Head Office is still letting a Franchise being run and to let their name be dragged through the mud like that. <br> This is not the first time we complained to the management regarding their poor service and rudeness.<br> """
Your complaint has been received and has been resent/escalated to the relevant department. You will be contacted by a Sasol Oil representative.
Regards.
Sasol Oil.
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Your complaint has been received and has been resent/escalated to the relevant department. You will be contacted by a Sasol Oil representative.
Regards.
Sasol Oil.
***
