TM
Thulani M

1 reviews | Active since May 2022

11 Jun 2026, 06:37

Poor Service

We nearly got late to work while travelling in a taxi due to petrol attendants not attending us on time we got there at 05:45 and we left at 05:55. There were two petrol attendants assisting other two cars and other two attendants were free there by the kiosk window not sure of what they were doing and on the inside there was a man and a lady, light in complexion with curly hairstyle. The other two petrol attendants even went there to call one so that they can assist us but still they didn't assist us that's when our driver went out to seek assistance and attention and we were attended by a trainee coming out of the shop with other more attendants.

0
Replies (3)
Sasol
Sasol's reply11 Jun 2026, 09:38
Official
Good day Thulani

We have received your complaint; please share the name of the Sasol Garage you went to.

Regards
Sasol queries team
TM
Thulani M's update11 Jun 2026, 09:50
Reviewer Update
Sasol Andrew Mapheto Drive Tembisa
Sasol
Sasol's reply11 Jun 2026, 11:27
Official
Good dayThank you for your response.

Your complaint has been forwarded to the Retail Management team, and feedback will be provided as soon as possible.

Reference no: CS*** 
Call Description: Poor service - Petrol attendant sitting not helping customers
Regards,
Sasol Queries and Complaints Team