RB
Riaan B
1 reviews | Active since Nov 2019
06 Mar 2024, 12:00
Poor Service
I have been trying to change my contact number on my Sasol Rewards Card. I sent an e-mail and made 5 phone calls, A lady by the name of Promise told me this morning it would be done with in 2 hours, still nothing after 3 and a half hours. Sandiwe now told me it would take 48hours now, I asked to speak to a manager, no manager available. VERY POOR SERVICE!!!
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Sasol's replyOfficial
08 Mar 2024, 10:02 Dear Riaan Bergh Your email has been successfully logged with the Sasol Contact Centre. Reference no: CS*** Description: Customer want to change his Contact numbers on his Sasol Rewards Card. Your request is currently being processed and feedback will be provided as soon as possible. Regards
Sasol Queries Team
Sasol Queries Team
Sasol's reply08 Mar 2024, 10:02
Official
Dear Riaan Bergh Your email has been successfully logged with the Sasol Contact Centre. Reference no: CS*** Description: Customer want to change his Contact numbers on his Sasol Rewards Card. Your request is currently being processed and feedback will be provided as soon as possible. Regards
Sasol Queries Team
Sasol Queries Team