Poor response

I recently layed a complaint of assault in the sasol branch in nmr avenue. The lady contacted me and told me they are looking into it and there will be an investigation. She advised she will contact me with feedback. A few days later the lady called back. She advised she watched the video footage and confirmed I was not wrong and apologised. That was it. I asked her is that all. she said yes. I asked her if there is any disciplinary taken against the staff and manager who assaulted me. She kept quiet. I asked if this call is being recorded. She said no she is calling from her cell. I asked her why. She just kept quiet. She just called to say she viewed the footage and apologise. <br> Nothing has been done to the staff who is guilty for assaulting me and put the company name in disrepute. <br> No compensation has been offered. <br> Is this how Sasol values their customer. <br> I am disgusted at the poor response on such a big offense. <br> It leaves me no choice but to go to the media and expose this type of behaviour from Sasol