Poor communication, poor customer service.
The lady by the name of Rebecca at sasol garage ferndale hill street next to sars. Was so rude this morning for no reason. I don’t understand why do they have to hire people with no customer service like seriously it doesn’t make sense. Please to the owner of the petrol station to avoid to be disrespected by your employees please put a disclaimer that you are selling electricity on cash only so that the is no miscommunication and misunderstanding. Clearly your employees at the till don’t know how to explain instead they’ll be telling us that they are doing us a favor to sell us electricity. I don’t know how is it a favor when I am using my money for your services. I don’t mind buying with cash but f I have cash or go to the stores that use cash instead of being addressed like I wanted free electricity.
Thank you for bringing this to our attention, we will take it up with our Retail management
Thank you for bringing this to our attention, we will take it up with our Retail management
