MS
Manini S

1 reviews | Active since May 2015

01 Dec 2019, 18:12

Please teach SIYABONGA some customer service

I went to Sasol Garage in soweto on the N12 just after protea glen. Its actually on the left hand side when coming from waterwax. He attended to me on Sunday afternoon, he was offish as if he ddnt want to be there after greeting him (with no response) I asked him if he could please check my tires after pouring petrol, he just left and went to stand around with his colleagues.

0
Replies (1)
Sasol
Sasol's reply02 Dec 2019, 06:46
Official
Good morning Manini,

Thank you for taking the time to submit your review.

On behalf of Sasol, we apologise for the type of service rendered to you.

Your complaint has been logged, with reference number 1.0.0.3.6.4.7.8.0, and has been sent to our Retail Account Manager for investigation

Kind regards
Quality, Incident and Complaints Management