LP
Lesego P

1 reviews | Active since Jan 2019

30 Sept 2022, 20:57

paid but no patrol

Im so disappointed in the service I got from Sasol Ndofaya. My patrol attendant was Cyril . After i poured petrol in my car the liters never moved. I enquired with him and he advised that once the car moves the liters will change. I traveled almost 1km from the garage and my liters dropped. How possible is this??

0
Replies (4)
Sasol
Sasol's reply03 Oct 2022, 12:09
Official
Dear Lesego

Your email has been successfully logged with the Sasol Contact Centre.

Reference no:  WO***

Description: Gauge did not move up after refill of petrol Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries

LP
Lesego P's update13 Oct 2022, 14:12
Reviewer Update
Good day

I did receive a call from the Sasol and was able to resolve this issue after a back and forth with the
LP
Lesego P's update13 Oct 2022, 14:12
Reviewer Update
the manager
Sasol
Sasol's reply13 Oct 2022, 15:39
Official
Dear Lesego

Thank you very much for your feedback, we really appreciate it.

Please note that the complaint will now be closed

Regards,
Sasol Queries & Enquiries