1 reviews | Active since Mar 2009
Overcharged for milk
<p>I stopped at Sasol Gezina on the way home from hospital (where my dad is in ICU) to buy milk. Two litres of C***** milk is marked on two separate tags as R30.90, but when I got to the till, I was charged R31.50. I pointed this out to the attendant. He said the special has not started yet, at which point I showed him that the date on the price tag is 4 Oct 2016.</p> <p>So he shrugs and asks me what I am going to do. I told him that this is not my problem, but his, but to no avail.</p> <p>Is it standard practice to take more than 5 days to update the pricing on the system? Hom many bottles have been sold like this to unsuspecting customers? Why is this MY PROBLEM is he can't fix the price on the till?</p> <p>After paying, I had to specifically ASK for the till slip as well.</p> <p>So, I have the photos of the price tags on the fridge as well as the till slip. I want my 60c back.</p> <p>BTW, I tried to send this by email to the address on your website, but this apparently does not exist. Poor service on every level, at least you're consistent. </p>
Hello
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
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Best regards,
Hello
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
***
Best regards,
