1 reviews | Active since Aug 2017
******* over charge for gas exchange
******* overcharge on gas. Last night I went to exchange my gas and I was charged R450! I am furious. It's an ******* over charge of R110. I asked the manager he said he will get back to me as the head office sets the price. I will be reporting this to the government departments relevant as well as I've not heard from anyone. *******!
Dear Kira Treges ,
Your complaint has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Call Description: I was overcharged on refill of cooking gas(9kg for R450)
Your complaint has been escalated to Retail Territory Manager that oversees that area and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team
Dear Kira Treges ,
Your complaint has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Call Description: I was overcharged on refill of cooking gas(9kg for R450)
Your complaint has been escalated to Retail Territory Manager that oversees that area and feedback will be provided as soon as possible.
Regards,
Sasol Queries and Complaints Team