JP
Jaco P

1 reviews | Active since Sept 2013

28 Sept 2016, 19:49

No update on specials

<p>I went into the Sasol in Honeydew/Radiokop; and noticed the special where you receive a free glass with the purchase of two 500ml coca-cola's and a 750ml bottle of bonaqua pump for R25.90 on 28 September 2016. There was adverti*****ts everywhere outside; as well as inside and on the refrigerator.</p> <p> </p> <p>When paying at the till the charge was over R70; and only upon questioning it; did i receive the answer: "oh yeah; it is fedile we no longer have the special" </p> <p> </p> <p>I feel this was insulting to only tell me this after everything has been billed; and upon asking why they have the special advertised all over the service station; they responded: "they do not know why the special is still being advertised" </p> <p> </p> <p>I feel that the staff is either not well trained; or that management is neglecting to update advertised promotions.</p>

0
Replies (1)
Sasol
Sasol's reply29 Sept 2016, 10:47
Official

Hello

We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.

Regards
SAE Contact Centre
***