TK
Tashe K

1 reviews | Active since Jan 2020

25 Jan 2020, 20:16

No service

I am highly disappointed, went to the garage with a puncture non of the attendant came to assist, instead both where busy on their phones. Another vehicle drove up, both got up and assisted them. Afterwards they continued on their phones. The two male occupants of the vehicle where laughing at us( two females battling with the puncture). My mom went inside the shop to ask for the number of the manager she refused to help and went to stand inside the office. When we came outside the two attendants where sitting at the windows, my mom told them that she is going to report them on which the one attendant remarked that we did not ask for petrol. From now on I will absolutely refuse to support this business.

0
Replies (1)
Sasol
Sasol's reply27 Jan 2020, 06:02
Official
Good morning Tashe,

Thank you for taking the time to submit your review. On behalf of Sasol we apologise for such aweful service that you received.

In order for us to escalate this matter, could you kindly provide us with the name of the Sasol service station you visited?

Kind regards,
Quality, Incident and Complaints Management.