AS
Angeliqe S

1 reviews | Active since Jan 2023

18 Jan 2023, 19:28

No integrity

Can't say that we are impressed. A good friend of mine filled up his car at Sasol, At the king shaka Airport in Durban. This was just after the floods happened in 2022. He drove all the way to Margate, just for his car to break down. He took the car to the mechanic, and they found water in his tank, which was the reason for the breakdown. Now, he filled up at your station, spent a lot to get his car fixed asap, as he needs it for his business. He has all the proof and receipts. But still Sasol won't take accountability. Our next step, involves legal action

0
Replies (1)
Sasol
Sasol's reply19 Jan 2023, 08:53
Official
Dear Angeliqe

Your email has been successfully logged with the Sasol Contact Centre.

Reference no:  WO***

Description:  Vehicle breakdown

Your request is currently being processed and feedback will be provided as soon as possible.

Please kindly complete Equipment Failure Form that is sent to you via email and send it back together with proof of purchase to our Technical Department at your earliest. Email address: ***

Regards
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