NO customer service, Sasol Rewards

I've been experiencing a persistent issue with my rewards points not being allocated after purchasing fuel at Randhardt Garage on February 21, 2024. Despite numerous attempts via calls and emails, I haven't received any resolution or even acknowledgment of my concern.It's concerning that every time I try to reach out to the rewards department, there seems to be no one available, and there's been no effort from your end to contact me back regarding this matter.