Missing power steering pump cap/lid
Went on the 30/6/2023 Bought petrol and power steering fluid,my power steering pump cap is now missing my brother went to check on 5th he was told that attended is on night duty,now I must drive around with a pump without the cap , I sent an email soon as I was made aware of the missing cap/lid . Absa: CCRD4016, Pur, 30/07/23 AUTHORIZATION, SASOL KLIPPOORTJIE NORBoksburg, R472.00, Total Avail Bal R. Help ***; HLOPHNS126
Time of the incident 13:45
Your soonest response will be appreciated.
Helpful (0)
Replies (3)0
Replies (3)
Sasol's replyOfficial
10 Aug 2023, 07:39Dear Nomsa Your email has been successfully logged with the Sasol Contact Centre. Reference no: CS*** Description: Missing power steering pump cap/lid Your complaint is currently being processed and feedback will be provided as soon as possible. Regards
Sasol Queries team
Sasol Queries team
Best regards,
Sasol's reply10 Aug 2023, 07:39
Official
Dear Nomsa Your email has been successfully logged with the Sasol Contact Centre. Reference no: CS*** Description: Missing power steering pump cap/lid Your complaint is currently being processed and feedback will be provided as soon as possible. Regards
Sasol Queries team
Sasol Queries team
Best regards,
's updateReviewer Update
16 Aug 2023, 16:59Good day, I have not received any feedback since then,my power steering fluid is now spilling due to the missing cap, last I revisited the same garage he is on night duty and they never cared to my numbers for follow up 😞 that power steering pump cap costs r450 ,ref CS,************x
's update16 Aug 2023, 16:59
Reviewer Update
Good day, I have not received any feedback since then,my power steering fluid is now spilling due to the missing cap, last I revisited the same garage he is on night duty and they never cared to my numbers for follow up 😞 that power steering pump cap costs r450 ,ref CS,************x
Sasol's replyOfficial
18 Aug 2023, 09:23Dear Nomsa
With reference to: CS***
Description: Missing power steering pump cap/lid
Please note that I have sent a follow up request to the Retail Account Manager for assistance.
As soon as there is a response, we will revert back to you with feedback.
Regards
Sasol Queries Team.
With reference to: CS***
Description: Missing power steering pump cap/lid
Please note that I have sent a follow up request to the Retail Account Manager for assistance.
As soon as there is a response, we will revert back to you with feedback.
Regards
Sasol Queries Team.
Best regards,
Sasol's reply18 Aug 2023, 09:23
Official
Dear Nomsa
With reference to: CS***
Description: Missing power steering pump cap/lid
Please note that I have sent a follow up request to the Retail Account Manager for assistance.
As soon as there is a response, we will revert back to you with feedback.
Regards
Sasol Queries Team.
With reference to: CS***
Description: Missing power steering pump cap/lid
Please note that I have sent a follow up request to the Retail Account Manager for assistance.
As soon as there is a response, we will revert back to you with feedback.
Regards
Sasol Queries Team.
Best regards,