QK
Qenehelo K

1 reviews | Active since May 2023

04 May 2023, 19:10

Manager with bad customer service

Sasol booth road west - The manager / team leader at this garage prioritized a truck that came to fill up over me in a light passenger vehicle. He told the petrol attended not to allow me to fill my car, go inside the store to purchase & and pay for the fuel and my items there. He then proceeded to follow me inside the store, infront of other customers to tell me to go pay at the filling point for the fuel & go back to the store to pay for me goods, just to accommodate the truck driver who found me at the filing station. Clear the garage prioritizes truck over the small change that is brought by me to fill my car

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Replies (1)
Sasol
Sasol's reply08 May 2023, 13:20
Official
 Dear  Qenehelo Khaile  Your email has been successfully logged with the Sasol Contact Centre.  Reference no:  CS***   Description:  Sasol booth road west - Complaint - The manager / team leader at this garage prioritized a truck Your request is currently being processed and feedback will be provided as soon as possible.  
Regards 


Sasol Queries Team