Invest in better staff training

I visited the Sasol Ermelo Station on 2025/04/30 at 16:34 and paid R400 for petrol. Unfortunately, the attendant overfilled my tank beyond my requested amount of R200. When I raised this issue, the supervisor was notified but inaccurately claimed that I had asked for the excess fuel, which is simply not true. This experience was disappointing, reflecting poorly on customer service. I urge the station to improve its service standards and invest in better staff training. Supporting evidence is available if needed.