INSULTED AND DISRESPECTED BY SASOL FERNGATE, DAINFERN TELLER

If I could give 0 stars, I would. not a SasolSA employee swearing at me AGAIN and refusing me my items. I do not understand how I can be crippled by a headache and the teller blames me for their error of inserting the wrong amount to swipe, thus refusing me my Grandpa?? i asked your Sasol Ferngate, Dainfern teller named Regina, to get me 2 Grandpas, to which she responded she cannot swipe less than R12. Understandably, I started looking for items I needed which would lapse this amount, which i initially didn't find. In defeat I asked her to add 3 Grandpas, which she did. As she was scanning the items, I found a more appropriate item I could add to replace the other 3 Grandpas I did not need. I quickly apologised to her and asked her to replace the Grandpas with it, to which she begrudgingly scanned the item, punched in the new amount which completely incorrect by R5. I notified her of this, to which she said 'Look now, you made me insert the wrong amount', which confused the hell out of me. I asked her how I did so, and she said I made her change the Grandpas for my new items. She then mumbled an insult about her bosses, using a derogatory word used to describe Indians (K-word), which I choose not to say.Not sure what that had to do with anything, I asked her again how it was my fault she punched in the wrong number. While shouting and stating how it was my fault, she typed in the correct amount for me to swipe. I started to shout back because *** is going on? Your machine rejected my tap, and only allowed me to swipe or insert my card.I eventually asked her why she was speaking to me so rudely, and I wondered if she spoke to white people the way she does to black customers, to which she responded she swears at white people too, and other races. Sasol, are these the kinds of employees you employ? To which I respond and say 'I am a customer, the man behind me is also a customer, you as the teller represent Sasol. Why are you not speaking to me with a certain level of human decency and respect.' She said 'Just because you are a customer, does not mean you deserve respect'. Growing tired, I said 'Why are you fighting me, can we apologise and let this go. 'To which she responded ' why dont you apologise to me?' Shocked,I asked her to just fix the machine so I can pay, and get this...SHE REFUSED TO LET ME PAY AND GET MY ITEMS. She then said 'Move and let me help the next customer.' which she did. Not only am I being insulted, but she has refused for me to buy from Sasol as if its her shop. I did not know she decides who buys from Sasol and who does not lol. I asked her to call her manager to which she said theres no manager shes calling for me, i must call him myself. I ask for the number, which she refused to give me. I went outside to the petrol attendants with the machine still in my hand and asked them to help me pay and get my items from inside. Fortunately a gentleman by the name of Wiseman helped me pay and asked that I forgive the lady. I told him I was going to deal with it my way and he further gave me management’s contact details. I do not know why I deserved such treatment as a paying customer. Sasol you have failed me time and time again when it comes to your customer service. I will from now on take my business elsewhere 🙏