MK
Mzwandile K
1 reviews | Active since Aug 2017
19 Feb 2025, 07:41
I am writing to express my sincere gratitude for the prompt resolution of the issue I experienced with my petrol purchase on 18/02/2025
I am writing to express my sincere gratitude for the prompt resolution of the issue I experienced with my petrol purchase on 18/02/2025. After your investigation, I am pleased to confirm that the petrol was indeed dispensed this into my vehicle by Mr Chief and Mr Khumalo this afternoon, and my fuel gauge now accurately reflects the correct reading as it should had been. Thank you for your efficient and professional service. I appreciate your commitment to customer satisfaction and look forward to continuing to use Sasol Regina Mundi, Soweto Branch, for my fuel needs. Sincerely, Mzwandile Kumalo
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Replies (1)Sasol's replyOfficial
19 Feb 2025, 09:23Dear Mzwandile
Your Hello Peter review has been received and your compliment has been successfully logged with the Sasol Contact Centre.
Reference no:CS***
Call Description: Sincere gratitude for the prompt resolution of the issue I experienced with my petrol purchase on 18/02/2025 – Sasol Regina Mundi
Call Description: Sincere gratitude for the prompt resolution of the issue I experienced with my petrol purchase on 18/02/2025 – Sasol Regina Mundi
Thank you for the great feedback. We will share it with Sasol Regina Mundi and our Retail Management team
Please note the case will be closed off
Regards,
Sasol Queries and Complaints Team
Sasol Queries and Complaints Team
Sasol's reply19 Feb 2025, 09:23
Official
Dear Mzwandile
Your Hello Peter review has been received and your compliment has been successfully logged with the Sasol Contact Centre.
Reference no:CS***
Call Description: Sincere gratitude for the prompt resolution of the issue I experienced with my petrol purchase on 18/02/2025 – Sasol Regina Mundi
Call Description: Sincere gratitude for the prompt resolution of the issue I experienced with my petrol purchase on 18/02/2025 – Sasol Regina Mundi
Thank you for the great feedback. We will share it with Sasol Regina Mundi and our Retail Management team
Please note the case will be closed off
Regards,
Sasol Queries and Complaints Team
Sasol Queries and Complaints Team
